Welcome
Thank you for visiting my site. I am an experienced, highly qualified, learning and development professional, with a broad range of expertise.
I have a solid background in e-learning and traditional instructional design and development with proficiency in the latest versions of both Captivate and Storyline. I am technically adept and able to learn new software quickly. I also have extensive experience working with outside vendors, both domestic and international.
Services
e-Learning
Instructional Design
Needs Analysis
Technical Writing
Assessment
Consultation
Leadership
Project Management
Testimonials
"Susan was a standout contributor in the Wells Fargo/Wachovia Integration team. Her training, organization and management skills were major components of the success of the integration. She incorporated best practices and techniques from training and learning standpoint. Susan delivered customer specific end user training based on their implementation project scope. She learned all relevant aspects of product rollouts to ensure ongoing improvement of product and technical knowledge all while managing an aggressive training schedule. From my perspective as a team member, all projects Susan managed were successful and effectively supported new business processes and tools." -- Ben, Wells Fargo
"Susan is an asset to any organization. She is an expert in her field and does some incredible work. She is very punctual and on top of all of her deadlines. Susan has a great personality she can pretty much fit in with any crowd. She did excellent work for us designing our online training modules for our Service Management System. She is very creative and able to think quickly and effectively when unexpected situations occur. I would recommend Susan for any of our training needs." -- Mike, Blue Shield
2053 El Dorado Hills, CA | 707-695-1777